Shipping Times

Once your order has been shipped, delivery will typically take 10–12 business days to the United States. Delivery to other countries may take a little longer depending on your location and local postal service efficiency.

You will receive a tracking number by email as soon as your package is on its way, so you can follow your order at every step.

Order Confirmation & Tracking

After placing your order, you will receive an order confirmation email within a few minutes.

Once your order ships, a tracking number will be sent to you so you can easily monitor the delivery progress through the carrier's website.

Order Processing

All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next available business day.

Shipping Costs

We offer free standard shipping on all orders worldwide — no minimum purchase required.

For added peace of mind, we also offer optional Shipping Protection at checkout. This covers your order against loss, theft, or damage during transit, giving you full confidence that your purchase arrives safely. Opting in to Shipping Protection is entirely your choice and is not required to complete your purchase.

Delays & Responsibility

While we strive to ensure fast and reliable delivery, shipping times may vary due to external factors such as:

• Carrier delays

• Customs inspections

• Weather conditions

• High seasonal demand

Please note that once your order has been shipped, we are not responsible for delivery delays caused by factors outside our control.

If your package is taking longer than expected, we recommend contacting the shipping carrier directly using the tracking information provided.

Packaging

All WaxJetCo™ orders are shipped in plain, discreet packaging to protect your privacy and ensure your items arrive safely.

Please note that depending on your destination country, customs authorities may open and inspect packages during transit. WaxJetCo™ cannot be held responsible for any inspections or handling performed by customs agents.

Lost or Stolen Packages

WaxJetCo™ is not responsible for lost or stolen packages once the tracking information confirms that the order has been delivered to the shipping address provided.

If you believe your package was lost or stolen, please contact your shipping carrier directly to file a claim. Our support team is always available to assist you with this process if needed.

If you purchased Shipping Protection at checkout, you may be eligible for a replacement or refund — please reach out to us and we'll take care of it for you.

Questions?

If you have any questions about your order or shipping status, feel free to reach out to us at waxjetco@gmail.com — we're happy to help.